Privacy Policy
Zoom Tyres NZ | zoomtyres.co.nz
Last updated: March 2026
01. Our Commitment to Your Privacy
Zoom Tyres is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains what personal information we collect, how we use it, and your rights in relation to it.
02. What Information We Collect
We may collect the following personal information from you:
- Contact details — name, email address, phone number, and delivery/billing address
- Vehicle information — make, model, year, and tyre/wheel specifications (to assist with correct fitment)
- Payment information — processed securely through our payment providers; Zoom Tyres does not store full card details
- Website usage data — IP address, browser type, pages visited, and cookies (see Section 7)
- Communications — records of enquiries, emails, or messages you send us
03. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders and service bookings
- Communicate with you about your order, enquiry, or appointment
- Send you relevant promotional content (only with your consent — you may opt out at any time)
- Improve our website and customer experience
- Meet our legal and compliance obligations
We will not use your information for any purpose incompatible with the reason it was collected.
04. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers — such as courier companies, payment processors (Afterpay, Genopay), and IT/website service providers — only to the extent necessary to fulfil your order or provide our services
- Legal authorities — where required by law or to protect our rights
All third-party providers are required to handle your data in a manner consistent with this Policy and applicable New Zealand law.
05. Data Storage & Security
Your personal information is stored securely in New Zealand and/or with trusted cloud-based providers.
We take reasonable technical and organisational steps to protect your information from unauthorised access, loss, misuse, or disclosure.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
06. Your Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Correct any information that is inaccurate or incomplete
- Request deletion of your information where we are no longer required to retain it
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at admin@zoomtyres.co.nz. We will respond within a reasonable timeframe (typically within 20 working days).
07. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember preferences, and analyse website traffic.
You can disable cookies through your browser settings, but this may affect the functionality of some parts of our website.
We may use third-party analytics tools (such as Google Analytics) which collect anonymised usage data to help us understand how our site is used.
08. Third-Party Links
Our website may contain links to third-party websites (such as payment providers or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
09. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review it periodically.
11. Complaints
If you believe we have breached your privacy rights, please contact us first so we can attempt to resolve the issue. If you remain dissatisfied, you may lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz or 0800 803 909.
Contact Us
Visit Us
33d Great South Road, Ōtāhuhu, Auckland 1062
Call Us
09 276 8693
Email Us
admin@zoomtyres.co.nz